Privacy Policy

We're always following best industry standards to protect your data and keep it safe

Privacy Statement

Date: 19 Sep 2020

We believe in providing transperancy about how we collect, process and share information. However, the User alone is responsible for maintaining the confidentiality of his/her credentials and other sensitive information. He/She is responsible for all activities that occur in his/her account and the User agrees to inform BillingScout immediately in case there is any unathorized use by writing email to security@billingscout.com or by calling on any of the numbers listed on official website and facebook page.

Information provided by users

To avail services provided on BillingScout, users are required to provide personal information for the registration process which may include name, mobile number, email, business name, contact address, KYC details and other such information as required. The information supplied by the users enables BillingScout to provide the services and improve further to give best possible user friendly experience. In an attempt to improve our Services, we may, from time to time, collect any information (other than what is mentioned above) from Users through BillingScout application. You may be assured that we do not share this data with any third party except in accordance with the terms of this Policy.

All Information is service dependent and we may use the information to provide better services, maintain, protect, and improve the experience, and for developing new services. We may also use your mobile number and email address without further consent for marketing, non-marketing or administrative purposes (such as notifying you of release upgrades, for customer service purposes, billing, subscriptions etc.). Any Information provided by you will not be considered as personal information if it is freely available and/or accessible in the public domain or is not deemed as a personal information under the applicable law. Further, any reviews, comments, messages, blogs posted/uploaded/conveyed/communicated by Users on the public sections of the Site becomes published content and is not considered as personal information which is subject to this Policy. In case you choose to decline to submit Information on the BillingScout application, we may not be able to provide any service on the website to you. In any case, we will not be liable and or responsible for the denial of certain services to you for due to not receiving necessary Information from you.

Automatically tracked information

Like many companies, we use technology on our website to collect information that helps us enhance your experience and our products and services. We use our own and third party cookies to improve your experience and our services and to analyse the use of BillingScout website. We may share your information with our advertising and analytics partners.

To provide you the required services on BillingScout, we store the contact information of your vendors and customers. We may also keep a log of all the invoices/payments related communication to your customers or vendors. All your credit/payment records are stored in a cloud-based environment using the services of third party infrastructure service providers.

How we use your information

We collect and process personal information from you only where:

We have your consent to do so

We need to provide a service to you

We can provide you the benefits of the BillingScout and let you operate your business

The processing is in our legitimate business interests

To comply with legal requirements, including applicable laws and regulations

Personal information is used to operate our business, including but not limited to:

Provide you with the BillingScout features and create your User Account

Improve our products and services

Run and manage our business, including resolving billing and financial disputes

Evaluate your eligibility for financial offers, products and services

Connect you with experts and other users

Communicate with you

Advertise and market our services and experiences

Personalize your experience, including through the development of insights about you and your needs

Provide you with support and resolve disputes

Comply with our legal and regulatory requirements

Protect the rights, property, safety or security of BillingScout, our customers, employees or others and prevent fraudulent or illegal activity

To enforce, remedy or apply our Terms of Service or other agreements

To provide you with valuable personalized advice, recommendations and experiences, we may process your personal information using automated and manual (human) methods. Our automated methods include a range of technologies that help our services learn and reason to improve our ability to personalize and enhance your experience in the Billing Scout.

We may also use your personal information for other purposes that are compatible with the disclosed purposes if and where this is permitted by applicable law.

How we share your information

From time to time, we may need to share your information to provide better services, research, sales, promotion and events with third parties when you have requested us to do

Third party sites or apps

BillingScout may use advertising networks and other providers to display advertising on our website or to manage our advertising on other sites. Our advertising partners may place cookies on unaffiliated websites in order to serve advertisements that may be relevant to you based on your browsing activities and interests. BillingScout Site may include links to other websites such as social networks, blogs, advertisers, etc. Such websites are governed by their respective privacy policies, which are not in our control. Once you leave our application (you can discover by checking the URL in the location bar on your browser), use of any information you provide is governed by the privacy policy of the respective site owner and we make no representation or warranty on how your information is stored or used on third-party systems.

Updates/Changes to Privacy Statement

From time to time we may alter our Privacy Policy to incorporate necessary changes in technology, applicable law or any other variant. We reserve the right to make changes or updates at any time. Any changes we make will be effective immediately on notice, which we may give by posting the new policy on the Site. You can see when this Privacy Statement was last updated by checking the “last updated” date displayed at the top of this Privacy Statement. Please review this Privacy Statement periodically to stay informed. We may also make reasonable efforts to inform you via electronic mail. In any case, you are advised to review this Policy periodically on the Site to ensure that you are aware of the latest version.

Disclaimer

In case any personal information is shared by you with us, which is not requested by us during registration or while using any feature of the BillingScout app, we will not be liable for any information security breach or disclosure in relation to such information. If you have any questions regarding this Policy or the protection of your personal information, please write us at security@billingscout.com.